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Welcome to SmartSox Online Store Normal 0 false false false EN-US JA X-NONE Return & Exchange Policy • Hassle Free eBay Easy Return • We want your online shopping experience to be risk free. We think you will love our merchandise and understand that it is sometimes difficult to buy an item without actually being able to feel it, for that reason and as a part of our 100% satisfaction guaranteed or your full money back. If you are not pleased with your purchase for any reason, simply ship it back to us within 14 days of receipt for a full refund of your purchase price (this does not include your original shipping fee) or exchange. Please make sure that the item is in the same condition that you received it. Contact Us • If you have any questions, please feel free to email our servicer, and we will reply you as soon as possible.• If there is no response within 24 hours, please check the spam of mailbox or kindly re-send it.• We greatly appreciate your positive feedback. Please do not leave negative or neutral feedback without any contact.• We would like to solve every problem with you to make sure your satisfaction. Please contact us.• It is better to text or email us, we may reply faster.