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Custom 5 Piece Name Tape Set w/ Hook Fastener Backing – 3-Color OCP Custom Orders This is a custom made item, made to order, based on the information provided by the buyer. In order to expedite your custom order, please make sure to: Leave a note at checkout in PayPal with the text/name for the custom item.***Follow-up with an eBay message with the same information within 1 business day of purchase. ***IMPORTANT: PLEASE READ ALL INSTRUCTIONS ***PLEASE NOTE: WHEN YOU PROVIDE YOUR TEXT FOR NAME TAPES, PLEASE NUMERICALLYSPECIFY HOW MANY YOU WANT WITH CUSTOM TEXT. OTHERWISE, WE WILL SEND YOU THE TAPE(S) WITH YOUR NAME AND ANOTHER WITH THE SERVICE BRANCH AS PICTURED IN THE EXAMPLE IMAGE (if applicable). PLEASE SPECIFY TEXT FOR NAME TAPES AND BRANCH TAPES INDIVIDUALLY (ex. a request reading « make all name tapes with *your name* » on a three-piece set with an included branch tape, would give you 2 name tapes and 1 branch tapes. You must specify that you want « all 3 tapes to read *your name* » in order to have 3 customized tapes). THIS DOES NOT APPLY TO SINGLE TAPES AS ALL OF THOSE ARE CUSTOM BY DEFAULT IMPORTANT NOTE: The supported characters for this item are A-Z, 0-9 and ! # $ & + – , . _’ due to the limitations of the official government font. We cannot do any other special characters or accents. Orders with unsupported characters will be canceled. Custom orders will be delayed if you do not contact us with the information needed to complete your order. Most customer orders are fulfilled within 1-5 business days. If we do not hear from you or you do not respond to our message, we will have to cancel and refund your order. Please note that custom patches, name tapes, and dog tags are limited to 15 characters per line of text.We do not provide returns on custom patches unless it was a mistake on our part so if you have any questions about color/size, please contact us. NEW 3-Color OCP pattern, please note with this pattern, you may receive a tape or rank that is entirely one (1) color. We do NOT guarantee camouflage variety on these products.  – Includes three custom 1×5″ name tapes, 2×2″ rank and 2×3″ reverse OCP USA flag. – Embroidered with 3/4” block letters in Black. – The tapes are backed with Tan Hook Fastener Backing. LETTERING WILL BE IN ALL CAPS  Shipping Returns Payment Your order will be shipped in 1-2 business days via First Class USPS Mail or Priority Mail. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, eBay will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Most orders are shipped within 1-2 business days, however custom orders may take longer. We do offer combined shipping. In order to receive combined shipping, please add the quantities to your cart and commit to buy, but do not pay. Instead request an invoice from us so we can combine for you. As always, buy 6 more items and receive free shipping! We utilize eBay’s Hassle-Free Returns and offer a 14-Day Money Back Guarantee. Click the link for additional information: http://pages.ebay.com/buy/hasslefreereturns/ You should expect to receive your refund within a few days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days or same day for PayPal). We do not provide returns on custom items unless it was a mistake on our part. We accept PayPal payments. Payment is expected within 5 days of purchase, unless prior arrangements have been made. If payment is not received within 7 days a Non-Paying Bidder warning will be filed with eBay.